HARVARD BUSINESS REVIEW JANUARY 2012 PDF

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The January/February issue contains a Spotlight section entitled "The Happiness Factor." This issue features the following articles: "Gilt. Balanced Scorecard Report, January-February , Vol. 14, No. 1. HBR'S EMOTIONAL INTELLIGENCE COLLECTION · How to Be Human. Harvard Business Review, November Harvard Business Review, November magazine issue. Harvard Business Review.


Harvard Business Review January 2012 Pdf

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As the global economy vacillates between signs of recovery and omens of collapse, businesses and governments are clamping down. But the world doesn't . customers will have to pay more, the assumption. PHO. TOGRAPHY: STEVE WEBSTER. erothbridunin.gq January–February Harvard Business Review year, and only 4% achieved a net income growth of at least 5% in each of the ve years. erothbridunin.gq January–February Harvard Business Review

Happiness had become habitual.

Strong social support correlates with an astonishing number of desirable outcomes. For instance, research by Julianne Holt-Lunstad, Timothy Smith, and Bradley Layton shows that high levels of social support predict longevity as reliably as regular exercise does, and low social support is as damaging as high blood pressure.

The benefits of social support are not just physical.

In a study of 1, students at Harvard that I conducted with Phil Stone and Tal Ben-Shahar, we found that social support was the greatest predictor of happiness during periods of high stress. That study focused on how much social support the students received. But in follow-on research I conducted in March , I found that even more important to sustained happiness and engagement was the amount of social support the students provided.

For example, how often does a student help others when they are overwhelmed with work? How often does he initiate social interactions on the job? How does social support work in practice as a tool for employee happiness? We educated 11, employees, leaders, and physicians about the impact of social support on the patient experience, and asked them to modify their behavior.

When employees walk within 10 feet of another person in the hospital, they must make eye contact and smile. When they walk within 5 feet, they must say hello. Social support appears to lead to not only happier employees but also more-satisfied clients. Many companies offer training on how to mitigate stress, focusing on its negative health effects.

The problem is, people then get stressed-out about being stressed-out. When I was working with Pfizer in February , I asked senior managers to list the five experiences that most shaped who they are today.

Nearly all the experiences they wrote down involved great stress—after all, few people grow on vacation. Your attitude toward stress can dramatically change how it affects you. In a study Alia Crum, Peter Salovey, and I conducted at UBS in the midst of the banking crisis and massive restructuring, we asked managers to watch one of two videos, the first depicting stress as debilitating to performance and the second detailing the ways in which stress enhances the human brain and body.

Harvard Business Review, November 2012

And those participants experienced a significant drop in health problems and a significant increase in happiness at work. Stress is an inevitable part of work. Choose one stress that you can control and come up with a small, concrete step you can take to reduce it.

In this way you can nudge your brain back to a positive—and productive—mind-set. If you click the Speed-Pay button on any product detail page, your order will be charged to the most recent credit card information attached to your account and shipped if applicable to the last address we have on file for you.

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Harvard Business Review, January/February 2012

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Use the add to folder link and then the folder view and export to add the bibliographic details to your reference management system. In a study Alia Crum, Peter Salovey, and I conducted at UBS in the midst of the banking crisis and massive restructuring, we asked managers to watch one of two videos, the first depicting stress as debilitating to performance and the second detailing the ways in which stress enhances the human brain and body.

Heineman Jr.

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